Commercial vehicle contract hire and fleet management company, Prohire Limited has passed its BVRLA Quality Assurance Inspection with a near perfect score.
The British Vehicle Rental and Leasing Association governance programme audits members annually against the BVRLA Code of Conduct, which includes reference to all the minimum standards required for all BVRLA members by all relevant regulations such as GDPR, FCA and CMA requirements. The audit is carried out by The Automobile Association (AA) and the Consumer Credit Advisory Service (CCAS), which takes the lead on FCA rules and guidance for the motor finance industry.
The rigorous inspection covers member premises, quality, attitude and knowledge of staff, administrative procedures for rental, returns and complaints and physical processes for rental checks and maintenance across fleet managed and ready to rent vehicles. Prohire scored 95% plus in the audit which was an exemplary achievement by BVRLA Member Standards.
Commenting on the latest achievement, Group Operations Director, Paul Hassall said,
“Prohire’s strategic intention is to be the UK’s preferred commercial vehicle fleet management partner and as such all quality standards are key, both as they apply to facilities, people and systems and as they apply to the vehicles themselves.
“With the commercial vehicle sector coming under increasing legislative scrutiny, an excellent Prohire performance against BVRLA standards provides a way of evidencing that we are compliant, trustworthy and committed to being the best.”
The audit follows on from the company’s multi-million-pound investment in its rental fleet during the last 12 months, including the provision of many specialist vehicles for use in sectors such as waste processing, merchanting and temperature-controlled.
“Prohire is in a strong position. Offering contract hire and rental in as many market sectors as we do, we are in a perfect position to add value and fulfil our customers’ needs ahead of legislative change or indeed market demand.”
Prohire supplies commercial vehicles and full fleet support services to a wide range of business sectors including foodservice and catering, chilled food and pharmaceuticals, builders’ merchants, waste disposal, leisure retail and the brewing industry as well as to specialist logistics companies.
For further details about Prohire Limited’s services please contact: 08432 909 089 or email [email protected]